Customer Ratings & Reviews

Comforting to know I've got protection for the first five years of the life of my range.

Excellent warranty. Best buy has honored their warranty more then once for me.

Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.

This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

performed as promised, no delays and prompt attention to request for service.!!! Extremely courteous and articulate Geek Squad Representative !!

I purchased a Washer & Dryer from Best Buy for the Warranty Support From the Geek Squad.. Well Worth It! Good Job..

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

Please and again please don’t buy Samsung dishwasher it’s been only 3 months since I purchased and called the tech support 2 times already it doesn't clean at all and smells so badly inside the dishwasher I promise you I never ever put dirty dishes I rins and clean them before I put in the dishwasher and comes out wet not dried water spouts all over I use the best dishwasher cleaner

I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

5 year warranty began immediately instead of behinning after manufacturers warranty. Really only got 4 years

This was a renewal and I have had a Geek Squad subscription for many many years now. When I have had an issue it has been a lifesaver! Also the techs are very helpfful in store and remotely and take a genuine interest in fixing your issue and answering your questions. I highly recommend getting this protection!

Always always get the geek squad protection! I’ve used it before and was very satisfied!

The dishwasher is great. Everything comes out really clean and its very quiet.

This is a must have item because you may have a breakdown in recently purchased in a kitchen appliance in the first five years due to the length of life I have seen some of the newer ones, better to be safe than sorry.

Glad I have it just wish it didn’t take so long for them to come out for an appointment over a week is a bit long to wait

Geek squad service up to this point has been okay. I hope it continues. they have been responsive to my phone calls.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I recently purchased 5 yrs of Geek Squad protection for a new gas range for only $125. I was delighted to learn that the extended warranty covers full replacement if the range is not repairable and that it is fully transferrable to a new owner should I sell my house and include the appliance. That is excellent and gives me peace of mind!