Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3673 reviews
(3,673 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Plan with refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They know their 'Stuff'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each time I purchase electronic equipment I invest in the 'technical support' to maintain the functionality. More times than not I use said support service. For me, tech support is like health and life insurance, your financially better off with it than the cost without it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Pats Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this plan for my dishwasher. When it needed repair on a couple different parts, they had a new one delivered and installed by the technician. It was worth the cost and peace of mind it provided.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
If You Don't Use You Lose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every expensive tv that I have purchased from Best Buy, I made it a point to buy the warranty. At a minimum trip charge of 125, the first service call will more than pay for the price of your warranty. They have even replaced my tv under the contract .
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance is a smart move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my dishwasher in no time no I have peace of mind for the next 5 years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It installed within days of the part arriving.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always important for a warranty on an appliance. It’s reliable when needed.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should have this, no matter what mine said you have you never know when you need it. Must have.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy the extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is excellent in this type of product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cost / benefits rate is excellent, this is why I select Geek Squad with this type of product.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great price for protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not what I hoped for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
