Customer Ratings & Reviews

Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

We took this service out for the new whirlpool Microwave, we havent had to use the service yet but we have had it on other purchases and it is excellent service

Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

Haven’t had to use them so far. I did buy the extra warranty just in case.

This product does what it's designed for. If we ever have an issue they are there for you

Since the Geek Squad provides great service, we always add the extra protection on

I usually never purchased extended warranty. This time I decided buy because appliances these have too many electronics. This may come handy.

This is a great fridge. The kids love the crushed ice. We love the room.

[Employee of bestbuy] Very nice android tv, I bought it at an affordable price and there was nice service

With the Geek Squad we can always be sure that we would be cover.

I have had to reach out a few times to this team and each time they were very helpful and knowledgeable. I am sure I will be contacting them again.

I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

You really can’t be without a service plan when you buy big products or appliances

I loved this product. I met my expectations and i will recommend.

The extended service protection offered through Best Buy is a great deal. I had searched around at other big box retailers and Best Buy by the fire offered most bang for your buck.i've been very pleased with the service from Best Buy

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

Geek squad was 2 men who were both professional and friendly

Good peace of mind for the money spent, a good deal.

we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.

Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.