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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,599 reviews
  • Rated 5 out of 5 stars

    Service not used so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenants are very happy so I m too ... i have not used the service so far and it is a good news

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they can fix my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating it 4 stars for now. Will update once I receive the needed service that I know will need on my dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installtion Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care and time to unpack, measured exactly how everything was going to be mounted, they did awesome job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick response, professionalism in their work and above all give excellent explanation of all the details of management and use of your appliances. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am not a techie but Geek Squad is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to my rescue! I've relied on their technical support a few times and so far they've been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a new Samsung gas range, hopefully I don't have to use this and the range lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan on all of the LG appliances we got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an extended warranty on tech/appliances with a lot of bells and whistles. So many things can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed for my new dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek 3yrs, Range and Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet, but have had experience with the service Geek Squad offers.. Good service and good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator is broken for New delivery. Not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first fridge they brought out is broken and luckily one of the delivery men recognized that the magnet that keeps the fridge shut and sealed was not only not sticking but also that there was a piece broken off. So I must wait another week with no working fridge. I know I can only give this much of a review on the first brand new one that I got. Hoping the next will be better or its going back too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to use it but it is nice to have the reassurance that experts will do the repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the geek squad installed appliances. Always on time, very professional and they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted by dishwasher in no time and clean everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took PC in, Geeks backed up hard drive so I could send it to HP (bought it elsewhere) for warranty work. Next time, I'm just buying my electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it on the appliance yet but have had their service before on others. Its really simple to use when you have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it! Never know what will happen. Never had an issue with getting someone to come out even if it's something small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a lot cheaper than lowes less money out of my pocket with the purchase of a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased in self defense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in self defense. Previous printer, same model, did within months of warranty expiration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard warranty or new oven. I only purchased due to several reviews stating main boards failing on LG ranges

    I would recommend this to a friend