Customer Ratings & Reviews

Haven't had to use yet, but I'm assuming this was a wise add on.

I thank God we have not had to use this for our cooktop, but glad I have it. We have had it on other times and have used it and have always been pleased with the people who are part of the Geek Squad. Only negative is that I wish it was a little cheaper.

Excelente!! We all in our family love it!! The decor that adds to our kitchen the best!! We r very happy with it!!

The delivery guys were great. They took great care with the removal of the old range and installation of the new one.

It gives me peace of mind knowing I am covered by the Geek squad.

Sales team member was helpful and knowledgeable. Very pleasant to work with.

havent used them yet but will soon for my refrigerator

Can never go wrong with the Best Buy five-year warranty plan. Worth the weight and gold and the price. We’ve been buying warranties for over 20+ years on different products and we’ve only had to use them twice.

it's always worth paying the extra money for the 5 year warranty

Best Buy Geek Squad Service is always recommended for all electronics products, Appliances , Computer products. When you are purchasing a product there is no force to buy Geek Squad Service and by chance if you need to use Geek Squad Service Warranty, there is no hassle , Best Buy will do the needful regarding repair or replacement of product.

The repair man came out to fix it. Replace 3 items. Still didn't work. He ordered and replaced 1 more thing. Right then he set me up to get a new one. The whole process from when the old one broke and the new one was delivered and i installed it took about a week and 2 days. Not bad at all. Everyone was fantastic and I'm very happy i got the extended warranty.

things have engineered to fail nowadays due to corporate greed not buying the proaction plan on a major purchase in the past has been regretted I have a snow blower that breaks every year and unfortunately I did not get the plan so I'm stuck shoveling when I cant get it running

we haven't needed it yet. It's expensive but we chose against it on last dishwasher purchase (an LG) and regret it now

Great value and service. I purchased an oven and got this warranty. At the time I was skeptical of the warranty. Flash forward to a few months and the oven breaks. I was able to access the warranty through the bestbuy website and get a service appointment. The tech came out fixed the problem no questions asked, not hidden charges, no limitations. Well worth the money.

We purchased our new fridge over two years ago. Can't believe it's been two years. Geek SQUAD installed it perfectly. On time and informative. We tried another company before Bestbuy and they sucked and we got our money back and turned to Bestbuy for our appliances for the first time. Geek SQUAD and Bestbuy treat you like you want to be treated. Professionally.

This is the best investment I always make. Fast, friendly and without the hassle! Love Geek Squad

Bought this because I had this before and paid for itself 10 times over. My refrigerator had issues and they had to keep coming back and replacing parts. Thank goodness I had the extended warranty.

Purchased a 5 year protection plan which I understand should cover any problems which may arise. Price was very competitive. Only wish I could extend the plan once the 5 year plan is up like I used to when I purchased all my appliances from Sears for the past 33 years. Unfortunately, Sears is going down the tubes big time and I feel Best Buy is my best alternative at this time.

New dishwasher purchase, so no occasion to use yet. Purchased the machine any warranty at Best Busy vs another retailer because of the warranty duration and total cost—best deal I found.

Haven't used yet. Seems like a good plan to have if problem arrives