Customer Ratings & Reviews

I purchased an extended program for our dishwasher as we just used a warranty on our 1 year old dishwasher that leaked even after geek squad repairs. I wish I didn’t have to pay extra to upgrade my dish washer however, knowing that I have 3 years protection on this gives me peace of mind! Easy to work with GeekSquad on these extended plans.

Geek squad program has always paid off. I buy it on most expensive stuff and when averaging it our use on a few items justifies buying it all

They did a great job, technician was professional and polite and very knowledgeable

its good . very reasonable price it was a good buy good price. delivery was good . i always suggest buying the best buy service plan there geeksquad staff is the best .

This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

I bought this as an added protection. I’ve bought so many appliances and different brands to know not to trust just a name. All products, even the best names, have issues. I have 7 kids and know better than to just buy an appliance without this plan. It’s such a good price for an extra 5 years of protection.

This service plan is worth it's weight in gold!! We purchased the same one about 5 years ago on our new Samsung stove, dishwasher and refrigerator . Used it on 2 of the 3 appliance. One easy phone call and they were out to fix things within a week! We did not hesitate to purchase it on our new Bosch dishwasher when the time came!

Best Buy was awesome understood my knees when I had a problem with my oven they fixed my problem and I'm very happy about it thank you Best Buy

I cannot say enough about the Geek Squad men and women! They are amazing! I have had Geek Squad protection for years... they have taken care of all my computer and phone problems! They are always friendly and reassuring... and help keep me calm and educated!

I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

Geek squad service up to this point has been okay. I hope it continues. they have been responsive to my phone calls.

I would have to sat more of my things break down way before their time, at least that's what I'm hoping when buying them! It seems that I have been lucky with about 40% of my purchases and they have lasted for many years. This day and time, things just seem to last!! I recommend getting that extra protection. I like how the Geek Squad handles your products when needing repaired or replaced!! Can't go wrong!!

Geek Squad Protection a must with Quality of today's major appliances. Geek Squad protection is the main reason I purchase from Best Buy. Other stores may have better selection, sales knowledge and service oriented management... but they don't have the Geek Squad advantage. I had my first Square Deal experience this year and was left out in the cold! Square Deal was no better than credit card coverage or worse.

Always good service too get when you need work done with purchases of tv,fridges,ranges etc…

Can’t go wrong with a warranty like these! Awesome customer service also!

Always very helpful. Wouldnt buy anything without adding this coverage.

performed as promised, no delays and prompt attention to request for service.!!! Extremely courteous and articulate Geek Squad Representative !!

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

They quick to answers that quetions and help right a way

I always buy.....not worth having something go wrong and you don't have coverage!