Customer Ratings & Reviews

Has to use this right away. The response was very quick. Although they wanted to just push a replacement rather than try to fix the appliance. My requesting them to look into fixing it was the best decision since it took 4 months and lots of help from the store to get this finally delivered.

The representative from the geek squad was excellent.

Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

We purchased this 5 year Geek Squad protection for our new refrigerator. The refrigerator was quite expensive so we certainly don’t want to have to replace it for a long time. With all of its electronics we just decided to be on the safe side with an extended warranty. Thankfully we haven’t had to use it!

This is a must have item because you may have a breakdown in recently purchased in a kitchen appliance in the first five years due to the length of life I have seen some of the newer ones, better to be safe than sorry.

It’s really up to you if you want to purchase this item. But my self I would say get it. Only takes one time for something to go wrong with your purchase. And wow you will be out a lot of money paying to get it fixed

I really got a good usage out if this ind right here !!!

It’s ok if you don’t want to use a pan larger than 6”. The burners don’t heat evenly. It was a massive mistake buying this. It looks beautiful (although the exhaust leaves stains on the wall) but functionally it’s terrrible. Glad I got a warranty it’s been used for maybe 9 months and the oven is broken already.

For large appliances we've had great success using best buy for our warranty. We just had a dryer have a problem and they came out and made the process so easy. They ordered parts and had them shipped to us so they were there when the service technician arrived. We also needed parts for our dishwasher that broke and we were able to get them ordered under warranty no problem.

I purchased a Washer & Dryer from Best Buy for the Warranty Support From the Geek Squad.. Well Worth It! Good Job..

Excellent service line always no complaints everything was great done perfect

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

have not had to use this for the fridge i purcahsed yet, but have for other appliances. ease of setting appt and scheduling has always been easy. companies are always helpful and complete the job in a single visit.

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

Great service by Alex! Couldn't have been more helpful.

This was a renewal and I have had a Geek Squad subscription for many many years now. When I have had an issue it has been a lifesaver! Also the techs are very helpfful in store and remotely and take a genuine interest in fixing your issue and answering your questions. I highly recommend getting this protection!

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

Certain products these days just need a warranty - refrigerators and microwaves, modems and routers especially come to mind. Best Buy - Geek Squad has the best service, best people I've ever had the pleasure of working with. Their quality and care is top-notch.

Geek squad always knows what to do. I highly recommend getting GeekSquad.

It is so nice to have such backing as I am a senior and can afford the time or money to get somthing fixed at curent prices. I know I can depend on the Geek Squad to be there for my and my appliances that are necessay to keep me comfortable as I am aging