Customer Ratings & Reviews

We have been through two (2) Over-the-Range Microwaves in the last eighteen (18) months. Had a purchased this type of protection, for the low cost available, I would have saved over $1000.00 in that time frame.

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

The squad installed my dishwasher quickly and properly and were friendly.

best buy waranty is very reasonably priced. will know service if i ever use it

I have not used it yet but I think it is worth protecting your investment. Geek squad in my opinion, is something one has to invest in when you make a major investment. I don’t pray anything should happen to my washer but I think it’s worth being protected.

Don’t bother l… they always find a way to get you meaning you would pay and keep paying to use the paid services

Great people they know what they're doing. They are always sending the right installers and uninstallers with high knowledge

Vary helpful and quick with getting my problem solved

After the great experience with Geek Squad installation, we decided to purchase the 5-year protection plan. The Geek Squad has the expertise to provide first-class warranty service for the Bosch dishwasher we purchased and had installed by Best Buy

I haven’t had to use the extended warranty but it was reasonable and I have it just in case something should go wrong.

I had buyer's remorse for not getting part of our Appliance Suite covered by warranty. Went back to the store shortly after install and purchased the warranty for the Complete Appliance Suite. I think it's worth it and with the current shortage of appliances it is even more worthwhile.

With the appliances now adays having so much technology I thought it was good to buy some added protection. Hope I never need to use them, but if I do I have the protection.

The installation guys did their job and were pleasant. After they left we realized we had questions about the machine's operation. Never mind, since the soap dispenser has stopped working we will ask any remaining questions about the machine when the warranty person comes.

Getting the Geek Squad Protection offers peace of mind knowing that your product is covered for almost anything. The hope is you don't need to use it, but it nice to know its there if you have to! Its an insurance policy for your product and is reasonably priced.

The representative from the geek squad was excellent.

insurance, you buy it but hope to never use it. and the Price seemed reasonable.

Excellent service line always no complaints everything was great done perfect

Dishwasher works well. But I don’t like the placement for the touch buttons in front. It is too easy to brunch against them and inadvertently turn off and on. Purchase geek squad service, which made sense given high use. Dishwashers today don’t seem to be as robust.

When we had a problem with an appliance, the first technition to arrive did not fix the problem. The second technition was so knowledgable and knew how to fix the problem instantly. I think Covid-19 is causing problems with enough staff to go around, but the problem was solved and we are well pleased.

Anytime I buy an out of the box product from Best Buy. I will always buy the geek squad extended warranty. Minimal cost.