Customer Ratings & Reviews

Very helpful. I highly recommended for specially for Samsung appliance user.

I bought the product protection because of all the technology built in to the range.

the dishwasher was not installed by the delivery team they said I needed a air gap in my counter top I said I would not cut into my quartz top but had a under counter gap and they left me hanging and would not install 3 stars because they got it in my house

Wouldn't be without this warranty. Saved me money in the long run, would have had to buy or repair 2 yr old microwave panel and would have been very expensive. Was installed quickly. once issue was settled that item was too expensive to repair.

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

I have not need to use them yet. I hear they have a good to great reputation.

I am hoping that I don't have to use it but having this type of coverage is a peace of mind

Worth having for high value items! We’ve had to use it before and service was great.

Looks amazing in my kitchen, works just like it says!! Thank you Best Buy for all you provid and the delivery

Geek Squad had always worked well for me, until my purchase of a TV antenna they installed for me. I get better reception on my bedroom TV with an Antenna I bought at Walmart & installed myself, I can hardly get any reception with the antenna they installed & it cost me $199 for the antenna & $199 to have Geek Squad install it.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

Seems like a good warranty but will see if service is needed, price and renewal cost high but saves you on some related necessities like delivery, installation, haul away.

Definitely worth the initial cost, have had to use after screen went on last television

This is an amazing laptop, incredible for the college class.

I bought it because I had a credit for getting a Best Buy credit card. The electronic ignition on the ranges that I buy normally broke before 5 years so I thought I might as well get the extra warranty. They were very helpful in buying it.

A must have when you buy kitchen aid products. Good service

Our dishwasher was replaced through this warranty. No issues.