Customer Ratings & Reviews

bought this extra protection for our new lg overhead microwave. we always get protection for our appliances. they don't make them to last any longer. we have used the geek squad for several years. never had a problem. takes a phone call to schedule a tech to come an access the problem. they order the parts needed, an schedule the repair. we have also been refunded for a new oven once, due to the repair needed being to expensive. in our case it just took a little patience to complete a repair, but no call backs on the same repair.

I recently had the pleasure of using Geek Squad’s delivery service for my new appliances from Best Buy, and I must say, the experience was outstanding from start to finish. Professionalism and Courtesy: From the moment the delivery team arrived, their professionalism was evident. They were punctual, arriving exactly within the scheduled time frame. The team introduced themselves politely and explained the process they would follow, ensuring I was comfortable and informed every step of the way. Outstanding Service: The level of care they took in handling my appliances was impressive. They used protective gear to prevent any damage to my home during the delivery and installation process. The team worked efficiently and meticulously, ensuring that everything was set up perfectly. They even took the time to test the appliances and walked me through the basic operations, which was incredibly helpful. Attention to Detail: What stood out the most was their attention to detail. They made sure to clean up any packaging materials and left my home just as they found it. Their commitment to providing a seamless and hassle-free experience was evident in every action they took. Customer Focus: Throughout the entire process, the Geek Squad team was courteous and attentive to my needs. They answered all my questions with patience and provided valuable tips on maintaining the appliances. Their friendly demeanor made the whole experience pleasant and stress-free. Conclusion: Overall, I am extremely satisfied with the service provided by Geek Squad and Best Buy. Their professionalism, courtesy, and outstanding service exceeded my expectations. I highly recommend Geek Squad for anyone in need of appliance delivery and installation. They truly go above and beyond to ensure customer satisfaction.

I recently went to Geek Squad for help with my iPad, and I couldn’t be happier with the service. The team was professional, knowledgeable, and very patient in walking me through the issue. They quickly diagnosed the problem, explained everything in a way I could understand, and had my iPad working again without any hassle. What stood out the most was how friendly and approachable they were—no rushing, no jargon, just clear and helpful support. They also gave me some tips to keep my iPad running smoothly, which I really appreciated. If you’re having any issues with your Apple devices, I’d definitely recommend Geek Squad. They saved me a lot of time and frustration.

This little washer was perfect for my needs. I spent weeks looking for a portable dishwasher once I moved into my new place. It was a pain in the rear to unbox but once I got the dishwasher into place and installed the faucet adapter I was ready to go. I hooked it up and turned on the water and was immediately soaked by a spray of water from the adapter. Whoops. Removed and reinstalled with various included washers several times. I really had to crank on the adapter to get it to handle the water pressure and the flow of water from the tap is kind of out of control now, but hey, I’m never hand washing dishes again so I don’t care. With quality detergent, this dishwasher absolutely cleans the dirtiest of dishes. It can even sanitize. The run times are pretty long on higher settings and I’m betting the power consumption goes up just as much, but the standard setting is 90 minutes and cleans everything I put in it while using a shockingly small amount of water. At the end of a cycle it steams the remaining water and all you have to do is let the steam out and viola, dry-ish clean dishes. It’s a bit cramped inside so I had to learn how to properly load it, same as any dishwasher. RTFM. If you just put dishes in any old way it won’t clean properly. The largest pots, pans and casserole dishes don’t fit as well or not at all so temper expectations and expect to still have to hand wash the largest of your kitchen cookware, though I admit to being surprised by what I have stuffed inside of this machine. The top rack also has its own washer arms so it has to mate with a water outlet in the back of the washer. If you don’t check that this is properly seated then the door won’t close fully and you may damage something. I haven’t damaged anything yet after months of heavy use but if there is a failure point anywhere on this machine, it might be me breaking something by closing the door too enthusiastically while the top rack isn’t fully seated. For apartment or trailer park living, this dishwasher is perfect. I love the counter space it adds to my kitchen by virtue of having a built-in countertop. I can wheel it around easily and don’t have to hand wash dishes every day so the fact that it looks nice while it does a good job of washing them for me is just icing on the cake. Docked a star for issues with the adapter and a finicky top rack.

If you want the best guarantee for your electronics or kitchen appliances. You need to have this one

Works great! It’s a big improvement over my last kitchen range, and it looks beautiful!

Efficient and convenient for people who are lazy and bored

The protection plan is very helpful and friendly for us! We feel safe to have such a good plan to protect us, in case if there is something happened to the product we had purchased.

Our LG dishwasher is the best we’ve ever owned, quiet, powerful, and easy to load. The sleek, fingerprint-resistant design looks great in our kitchen and is simple to keep clean. We haven’t needed the Geek Squad warranty, but it’s nice peace of mind knowing it’s there. In the past, their service has been easy to use and dependable. Overall, we couldn’t be happier!

It was just the first and good things to have ! Great fast

Great microwave. Also enjoy all of the convection/Air fry options.

Must have high tech appliances so warranty is a must

Geek squad is top notch! I buy protection on every item I buy at Best Buy! It’s so worth it! My brand new dishwasher has a few issues and geek squad is helping me to exchange it for a different one! Geek squads the best!

I always get the extended warranty...it is best in class...although customer service can use some additional training, the result is as expected...Have not have to use it for my new stove but have for other purchases!

Very nice knowing that there is support available for my phone and other electronics and increased security and peace of mind knowing any issues will be taken care of.

Works good,quiet, only thing is the handle catches the light and makes it look dented. Not the prettiest,. I had to order it on line and if I had seen it in the store probably wouldn't have bought

Great product and the Best price ever! I love the stove. This is the first one like this I’ve ever owned and it’s really good.I love the air fry feature in the oven and it’s really nice. The extra drip pan in the oven is also an added bonus!!

I would not recommend anyone to purchase Best Buy Installation services. They installed a refrigerator in my house however they installed incorrectly and cause water damage to my home. Best Buy later denied installing the refrigerator although my paperwork and home cameras shows they did. The deliver team lied about installing the refrigerator. After being a Best Buy customer and rewards member for over 20 I have decided to never use Geek Squad or Best Buy installation services EVER AGAIN

First off ill need to say it looks awesome in the kitchen being stainless steel. The large oven makes it easy to cook more than one casserol at s time. The wifi snd voice control feature is great(and has a app u can download to control as well) . The burners heat within seconds . Its the fastest i seen water boil. It has a large drawer to fit extra pans snd the bread proof is nice also . You just push a button as well as this keeps mesls warm to. Over sll this is a great buy i have nothing negative to say about it. I would definatley reccommend it.

I got the extended warranty for my front load washer. After I was getting an error problem and it would not get rid of all the water I called Geek Squad for warranty help. They showed up and fixed it. No problems afterwards.