Customer Ratings & Reviews

Good services. Personal so kind when yoy ask any questions

Geek Squad delivered my frig and set it all up and have the extended warranty which is a given now day's the way things are made, I know to many that didn't do it and spent half of what they paid to get it fixed.

Great protection. It's working perfectly. We love it.

Loving the new fridge, very spacious and a sleek look that matches my kitchen

Geek squad always helps with every call and is easy to work with

Geek Squad has always been amazing for us. We have not had to use it yet for the microwave we bought but we've used it for other things.

Bought a floor model dishwasher that wasn't going to be put into use for several months so I wanted the protection of the extended warranty in case there was a problem. So far the dishwasher is working great so I can not speak for how the protection works but it worked well to put my mind at ease.

Definitely recommend you get the extended service on any appliances. They are great to work with.

I'm a bit upset with the Geek Squad Protection. It's good for some items, but not others. It didn't cover my TV for accident protection when my small kid threw something in the house and hit and shattered the $500 55 inch TV. But it covers accident protection on laptops, which are much more expensive??? Probably most useful for appliances, where they fail from defects in a shorter amount of time.

The team were great. The lady in the team was just as knowledgeable as the young man. I was impressed with how she handled the fridge during the moving of the item

Warranty purchase! Got it when we bought the LG microwave

Love having the peace of mind that if any problems with purchase occur it will be taken care of

Glad I got it. This covers everything I own even the items I owned before buying this.

I always say this but you must get a plan on big ticket item. Best Buy has always repaired or replaced my items when I flash the plan. Try to buy your item on sale and use the sale money you saved to get the plan.

I liked the fact there is no maximum number of trips and trip fee

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

Love the protection afforded with Geek squad appliance protection. I've had to use in the past when the Manufacturer's warranty didn't cover something after the first year. I'll never regret the purchase.

Finally upgraded from an old hot point refrigerator. It meets our needs and happy with the purchase. I'd recommend it for those looking for an upgrade.

Love the simplicity of this frig. The only thing I am not crazy about is that the ice cube shoot gets jammed and we need to remove and empty the ice container and use a hairdryer to melt the frozen surrounding ice in the shoot.

So far I’ve not needed the extended warranty but it was reasonably priced and provides peace of mind should I need it. The pricing was actually better than the extended warranty offered by the manufacturer.