Customer Ratings & Reviews

Service plans are in necessity have to get in the habit of Colleen and getting a juice out of it

its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open

I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.

Geek Squad Protection Provides Expert Level Protection to your Product.

I love the warranties anything breaks down they'll be there to fix it I love Best Buy

Love having the piece of mind that this brings! Always a great investment to have!

The best thing I ever have. Thank you. you guys the best

I was happy to purchase this protection plan. Usually, I'm not too keen on spending any extra money on an extended "warranty", but for $20/year, it's well worth it. Plumbers are expensive and that's who you would have to call if anything went wrong. It covers everything except theft.

We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.

Great service and professional. We had 4 appliances installed in a little over an hour.

I didn't purchase the warranty on the first stove and when the ceramic top was accidentally damaged putting in a hood; the cost of the repair was only $100 less than the cost of a new stove. We opted for a new stove, but if I had purchased this, the repair would have been covered.

Great to have just in case you have a problem protected for five years

Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

I love having this and I’ve used it more than once not for repair but replacement

My Open boxed microwave died within a month or so or getting it. Geek squad came out, determined it needed a new panel. They returned with a new one a week or so later. They did not reinstall the microwave properly, causing a large dent in the top and now the whole Micrwave is falling apart. Due to COVID, no one is coming in to fix it. I'm afraid it's going to fall and crash into my new stove (which I bought from Best Buy as well). No answer from management regarding this issue. I also can't upload the photos showing the damage that is happening. Your site won't let it upload them. I'm not answering the recommendation section because it could be this one time. I'd like to see it rectified.

I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.

When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.

The refrigerator is the perfect size for our home. The internal water dispenser is a dream come true. My only complaint is that the thermostat does not always light up properly. If I wasn't having this issue I would have given it a 5.

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so. Best buy has not let me down in over 10 years that I am a customer.

Hope to never use the extended warranty but it gives me peace of mind.