Customer Ratings & Reviews

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

The Geek Squad has always been reliable. I don’t buy a product if I cant get a warranty

I am doing this review for a chance to win $400 dollars. But in all honesty it is a great product.

i have had to use this warranty on multiple occasions and i is really worth it and i will make sure that i get in on future products and they either fix it or replace it

Will not purchase anything big without Geek Squad protection plans. Simply put, well worth the money invested. Have had to use it a couple times, no questions asked - item was replaced.

It is great to have the 5 year warranty since when you are spending a large amount of money, especially on a double oven to make sure everything works great. It always seems when something goes wrong it is always after the generic 1 year warranty. A good to have to have ease of mind.

Quality customer support and simply it gives you peace of mind having it

We have had this service before and love all the features and benefits. It has always worked out for us and the Geek Squad is always helpful and nice. They are great at what they do!

Geek squad was 2 men who were both professional and friendly

I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

Best Buy has always stood behind their extended warranties and we have had iPhones, TV's, Tablets and more fixed or replaced with their warranties, so we got the 5 year plan and I'm sure we will get our money's worth in 5 years.

Good long term protection for expensive in wall combo Microwave and Oven unit. One call was all it took to report a broken microwace roller arm and receive a replacement in the mail within days.

This appliance is for a rental property. We always make it a habit to purchase extended warranties for appliances in rental properties. Makes life easier for us and our tenants too.

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.

Purchased this 5 year protection program JUST IN CASE. So far its untested.

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

I watch tv, view family pictures and review my recipies