Customer Ratings & Reviews

The agents are great and always helpful. I would not be able to fix my computer without them so way better deal than taking your computer to some repair shop all the time.

I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.

I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

Quality customer support and simply it gives you peace of mind having it

Best purchase you can get is the Geek Squad. They will assist you with any issues and willing to solve any problems. Great purchase to have for all home and computer items.

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

Geek Squad service is a must to buy with any major appliance and boy if something breaks it pays for itself.

Good to have on hand when I need them! Can count of them

Purchased this 5 year protection program JUST IN CASE. So far its untested.

happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.

I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

Protection plan is well worth the price. I make sure to renew it every year.

Love that my appliance is covered for 5 years. Needed to use it the 1st year. Microwave was still covered under the manufacturer warranty, however, the Geek Squad comes out to make the evaluation. They do all the paperwork which makes things so much more simple.

Love it. Works efficiently. Ice maker and water dispenser are easy access no more ice trays

Geek squad was 2 men who were both professional and friendly

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

Excellent purchase for peace of mind. Highly recommend this product to fit all of your needs

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.