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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3584 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,584 reviews
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy it than to be sorry. I did not use it so far. The product works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tina. Thanks for your positive comments and feedback. We really appreciate it. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad #Warranty to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have item.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy best buys warranty on things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we havent had to use this warranty but are confident we would be taken care of like we have been in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you very much for sharing your thoughts with us. Our Geek Squad Protection was designed to help out customers with their recent tech purchase, so it disappoints us to hear that you had some troubles recently. We’re glad to hear that in the end we were able to provide a resolution for you. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of the best warrantees I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection seems to be a solid investment compared to just a general manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS PROTECT MY MAJOR PURCHASES, i HAVE NOT HAD AN OPPORTUNITY TO USE THE PROTECTION YET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I got stuck on a 3-year plan. Best Buy helped me with my new purchase as much as they could. I highly recommend a 5-year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Used in basement for extra storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and made sure we knew how to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if u need to have service work done . Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Choice = No Service Calls (yet?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, helped to purchase additional warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-year protection living its promise. Didn’t use it but safe to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek warrantee is terrific. It saved me from paying for a new oven when my oven's computer panel burnt out. They tried to fix it 3 times and when that failed, they gave me a new oven!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    MUST HAVE

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, reliable, easy and piece of mind for purchases!

    I would recommend this to a friend