Customer Ratings & Reviews

Having the Geek Squad protection gives me great peace of mind.

Over the years I've needed to take advantage of the Geek Squad warranty. Fully satisfied each time. I just purchased $2,000.00 worth of appliances from Best Buy INSTEAD of Lowe's or Home Depot specifically for their excellent warranty service.

Always a help just a call away ! I have geek squad on all my appliances

Have used Geek Squad several times - great results each time,

geek squad always been good to me with good customer service and response. No complains here.

Just received Frigidaire single wall oven 05/29/23 with a 5 year extended warranty.

I never buy anything from best buy without their protection plans, makes everything so easy to deal with in the event that you are past the manufacturer's warranty....and trust me, it happens on the devices you least expect it to happen lol

The geek squad is a great protection plan, and the representatives are very good with customer service.

Seems like a good idea to buy with an appliance purchase

Reasonably priced service plan that extends far beyond manufacturer warranty. Having ice & water on the door alone is a great reason to buy the Geek Squad Plan!

This has saved us a lot of headaches when we have had any issues with any of our appliances!!

really glad I had this when the *&^@# hit the fan on my fridge. Saved 700 in repairs so very happy with this.

The fact your microwave comes with warranty is AMAZING! This is why I love Best Buy you get your money’s worth and the guys were super nice who came to install

I bought this protection plan for a pricey microwave we got. The microwave is still functioning, so I haven't used this plan. On the one hand, I suppose I hope never to use it at all, in which case it would have been totally overpriced for me. On the other hand, maybe the microwave will go on the fritz in less than 5 years (like the previous one I had did) and I'll get a new replacement before this expires. If that happens, this will be a wise investment indeed. It's just another form of insurance and like any insurance, you hate to pay for it but are glad you have it when you need it.

So happy that I got the protection plan this time, because it will cover everything, love the geek squad

Saved on new installations by being a part of Geek Squad. Excellent backup when we have questions or when something doesn't seem to work. Better than Google.

Having an extended warranty on the wine fridge is very valuable

installation went well and the guys that helped out were very kind and respectful

Gives a piece of mind beyond first year if the appliance dies - best buy has the best plan

Gives a piece of mind beyond first year if the appliance dies - best buy has the best plan