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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,590 reviews
  • Rated 5 out of 5 stars

    paying for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paying for peace of mind. Not having to worry about who to call. Who can diagnose what is wrong? Who can fix it? one call and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use my warranty but I love what the plans comes with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good success with Geek Squad service whenever needed it. Did not need it with this product, but was nice to know we had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Coverage Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we buy a major appliance, it always brings peace of mind to get the extended coverage. Haven't had to use it for this unit, yet...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD always honors a protection plan for any product they cover & if every needed they will repair or replace the product that is covered that is why I have always purchased the GEEK SQUAD protection coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on all of my purchases that are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy anything at BB without getting GSP! The way products are made now a days, it's nice to have peace of mind that GSP is a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase an extended warranty when purchasing a high dollar electrical item, ie... TV, Stereo Components, High End Speakers and Appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is a great deal and it works when you have a problem with your washer dryer or dishwasher I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the extended warranty yet. Hopefully I won’t have to use it. The price on the extended warranty wasn’t too bad. I recommend you get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad team so nice and attentive will keep in purchasing this Amazing team to work on my purchases needs thank you Best Buy fit this amazing team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have this. I took it home and installed the product myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refregirator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Thank you for outstanding service! Was delivered and installed without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we spent the extra money and purchased the plan. We've had to call a few times for repairs to our ice maker. Every time the agent is polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good security blanket to have, just in case you need it. I highly recommend this option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great! Geek squad solved my problem and I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for large purchases. Always get more coverage than the manufacturer.

    I would recommend this to a friend