Customer Ratings & Reviews

Over the course of 8 years I've replaced every appliance twice and have become the best at identifying problems, youtubing videos and finding solutions... i'm tired of it. By purchasing a 3 year warranty with geek squad, I have time to have someone else deal with it now. Peace of mind is worth the price. Thank you.

We tried to have our 20 yr old over the counter microwave repaired. Sadly, it was dead, Jim. He strongly recommended getting the extended warranty for ANY new appliance, as new units are just not made to be a durable as those from 20 years ago.

This product exceeded my expectations. It’s well-built, easy to use, and delivers outstanding performance. I noticed results almost immediately, and it has become an essential part of my routine. The quality is top-notch, and it’s definitely worth the price. I highly recommend it to anyone looking for reliable results.

Fridge or freezer. Is a game changer. And fits in the small area i have in my laundry room

My microwave stopped working. I called Geek Squad and was easily able to get through to a person. I made a appointment and had a tech come out within a few days. He was polite and professional. He ordered the parts and returned within a week and got it working again. This is a very good service.

I’ve bought this protection plan on every TV I’ve purchased from Best Buy (4)…worth it when something goes wrong…like lightning strikes, warranty replacement TV direct from Sony…makes me feel safer about the purchase.

Always great to have them. Hope I don’t have to use them, but they’re always are fast and response.

Geek squad support can answer everything you want to know about this product

Great service for the price. If they can’t fix the item, they provide a refund of the purchase price. We always buy the extended warranty because it is easy to deal with Best Buy if you have a problem.

The absolute best thing to have on EVERY electronic you own! If it drops, gets wet and stops working, screen cracks, or minor scratches the geek squad is there to help! They are so helpful and know their stuff. They have fixed many computers for us and one we actually got back the cost of it in a gift card to purchase another product. And we absolutely added the Greek protection plan again! I won't purchase anything without it!

Purchased this guy during the 4th of July sale and got an unmatched deal. The dishwasher itself cleans great, I use Finish Quantum pods and rarely have anything left on the dishes and I never rinse them ahead of time. The drying can be improved upon, but it’s not like the dishes come out wet. The only thing I don’t like is the way the racks are configured, nothing fits my dishes and I have to bend the prongs to make it work. Lastly, third rack is a game changer and it allows you to wash so much more.

I also bought this service for my LG OLED 65"...I advise to spend the money and lose the worry

You cant go wrong by having the best team around you in time of needing to fix something.

I always get the five year Geek Squad Protection Plan with all the appliances I get. I wait until the item is on sale and then the price paid for this coverage is a wash. I have found Best Buy totally honors this plan and will repair or replace any appliance if needed. Recently I noticed that BB is using a third party delivery and repair company. Not sure why.

Thank you Best Buy for the added protection bro g allowed to purchase

Gives us great piece of mind to know our investment is covered by the Geek Squad!

Hopefully we will never have to use it, but it's good to know we are protected

2 guys delivered. One nice the other guy not so much. The not nice guy was a little destructive to the flooring when pulling out the old range. They did not want to install the tip prevention. Reluctant to level but I insisted. I also had them install the gap cover at the back when they did not want to.

I always buy the protection plan on large app you never know when you need it and they are fantastic to work with they fix everything and you are not charged anything

I purchased the 5 year extended Geek Squad service plan because it seems cost effective for all of the protection it provides for our new dishwasher. Have not used it yet but it makes me sleep better at night knowing I have this extended protection.