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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,590 reviews
  • Rated 5 out of 5 stars

    Insurance for my over the top Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad remote support help me install and how works my new appliances. I’m very happy with this purchase give me peace and fell secure. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard geeksqad protection is good to help with your appliances. It is really good when something goes wrong. Saves you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a great peace of mind. This is like any insurance it’s just in case but it makes me feel good to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a must to purchase to protect your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is ready and willing to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use this service yet for this appliance. When I call to talk to them hold times are long.... but the team themselves are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to get the protection plan. They worked with us multiple times on repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a piece of mind. It doesn’t look like I will be using this, because the machine is doing wonderfully. But is always smart to get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up washer and dryer. Was on time and good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty helpfully and easy to use and best decision ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inatallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the dishwasher and removed the old washer. Very neat and clean. On time and very efficient They were very professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Knobs broke off and stainless steal started to peel. Samsung will not be of help unless you pay over $200 just to tell you it needs repair . Po

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up and checked my fridge to make sure all was working properly. love the thought that I'm covered for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great Would recommend buying Looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy and relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty documents delivered by email prior to the oven installation. As expected, full hardware defect warranty included at a modest price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used The Geek Squad protection on this particular purchase, but I have many times on other product from Best Buy. I have never had a problem before and I don't anticipate a problem in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the coverage and Best Buy associates were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always extra for the protection plan just for the safe side in case of something happen to you electronics or any expensive products.

    I would recommend this to a friend