Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3590 reviews
(3,590 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad installation induction electric cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my induction electric cooktop, explained how to use it and the five year warranty gives me the protection we need.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the extended protection plan for everything we buy. The Best buy plans are the best we have seen.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price for day one coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great from day one! Get protected and stay covered with Geek Squad
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek squad has become a sham these days !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Peace of Mind Service Plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service Plans are a great value when purchasing expensive kitchen appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got insurance for my microwave and so far it hasnt messed up but good to know i have more than enough time to replace it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Service with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is outstanding. It's a worthwhile investment for my appliances. I have been very pleased with their service so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints. Geek squad as been very helpful in helping me questions as far as my computer all the way to my thermostat.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I give it 5 stars
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what I'm reviewing but u give it 5 stars!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
CYA Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re buying an expensive appliance this extra protection isn’t very expensive. Haven’t had the chance to use it yet hopefully I never will.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3yr geek sqad plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek sqad purchase covers all my electronic needs for my appliance. I'll never worry about problems as long as i have my plan
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Some guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some guarantee for microwave, havent use it yet recently bought the microwave
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased on every Best Buy appliance I have purchased. In the long run I have saved money by using this service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't have to use the warranty but glad i purchased it for the future
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Kiana. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Done good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad promised great service and that exactly what happened I purchased it for my gallery refrigerator and they reall know how to be professional
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plans matter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan it pays for itself if an issue arises
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Renovated our house and purchased total tech and all new appliances. Typically don’t buy warranty plans but with 20% off and the cost of appliances and service calls it made sense.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary to protect purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary to protect equipment but wish that technicians were better. Item is covered if they can’t repair it after multiple tries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary to protect equipment but wish that technicians were better. Item is covered if they can’t repair it after multiple tries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cool guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Service that is well worth the money. All the technicians seem well versed in their ability to address the reported problems.cool guys
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
