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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,590 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind in knowing that if anything goes wrong with your equipment you will have trained experts able to correct it or replace it is in valuable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range protection plan I purchased was not covered in Massachusetts.once I needed a repair I became aware only G.E. Covered it .I had to cancel my protection plan through Bestbuy and purchase it threw G.E.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my dishwasher called because I had purchased the extra protection they got it on schedule and sent someone in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked I needed this protection plan. I feel confident that for the next five years I’m covered. Fully recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little too expensive. Can find something cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was well worth the purchase. I highly recommend this to anyone buying a new product. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend This Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad we purchased protection on our computers. We've already been assisted several times and it has been completely smooth and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dishwasher and took the old one. They even ran it thru a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble that I often make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gamble but I feel better having the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really comes in handy when things go terribly wrong. Really helped my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty programs have used them in the past succesfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection because they helpe me when i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet. So I cannot comment on it honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents removed the old appliance and installed the new appliance with a minimum of mess. Very happy with Best Buy services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend money on something, you need the protection plan. So when we bought our new Samsung stove we knew we needed the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Agent mounted my Tv was exceptional. Professional and knowledgeable. They made sure I was pleased before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans especially for my appliances. I always get these and when I need them they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as much trouble as we've had with dishwashers, we figured this would be a good purchase. Hopefully we don't have to use it.

    I would recommend this to a friend