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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,632 reviews
  • Rated 5 out of 5 stars

    Must Get Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. It is a Great product and has been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. It is a Great product and has been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Mfg. Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found it much easier to deal with the Best Buy Geek Squad than hassling with a manfacture’s warranty program. Have bought for 3 mew major appliances. Fast, easy, and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend This Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad we purchased protection on our computers. We've already been assisted several times and it has been completely smooth and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was well worth the purchase. I highly recommend this to anyone buying a new product. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked I needed this protection plan. I feel confident that for the next five years I’m covered. Fully recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always a good value for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, have not had to use yet. Hopefully communication and customer service is good when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item to have but until I need it I can’t tell u how good it really is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents removed the old appliance and installed the new appliance with a minimum of mess. Very happy with Best Buy services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend money on something, you need the protection plan. So when we bought our new Samsung stove we knew we needed the plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for that peace and mind. You never know when something may fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Agent mounted my Tv was exceptional. Professional and knowledgeable. They made sure I was pleased before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a pittance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one should pass on the extended coverage when you can get such a sweeping protection plan at such a value based price. The cost of one service call outweighs the cost of a complete plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range protection plan I purchased was not covered in Massachusetts.once I needed a repair I became aware only G.E. Covered it .I had to cancel my protection plan through Bestbuy and purchase it threw G.E.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plans are a must on big ticket items. I always get the extra warranty plan from Best Buy and it has helped many times when items go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the additional warranties for my appliances, because of the “just in case something happens” factor. For 3 yrs of additional protection, the price was worth it.

    I would recommend this to a friend