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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3590 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,590 reviews
  • Rated 5 out of 5 stars

    Plans are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plans are a must on big ticket items. I always get the extra warranty plan from Best Buy and it has helped many times when items go bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused my two appliances with the same brand nam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operator did not give me the correct information the first time I called, it was difficult for them to understand what I needed and they kept getting confuse with my two appliances that have the same brand name.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Mfg. Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found it much easier to deal with the Best Buy Geek Squad than hassling with a manfacture’s warranty program. Have bought for 3 mew major appliances. Fast, easy, and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I mean always get protection when you can, unless you can be a submariner, then be a submariner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this refrigerator from a floor model, we took out the protection plan with it and have been completely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan from Best Buy. If anything happens to your product, they stand behind it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever das efficient great will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For Electronics and Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is very knowledgeable and the time line for appointment in house is a bit delayed may be due to the holiday and COVID -19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiences with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection for Major Appliances. The cost is usually very reasonable.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind for a pittance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one should pass on the extended coverage when you can get such a sweeping protection plan at such a value based price. The cost of one service call outweighs the cost of a complete plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the geek squad insurance and haven’t used them yet. Guess what?! Don’t need them at least for now. Hope will not in 5 years guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the additional warranties for my appliances, because of the “just in case something happens” factor. For 3 yrs of additional protection, the price was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for peace of mind. A must have for me! I’ve have had to use in the past and was happy I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because your salesperson recommended it and has been a life saver! Well worth the money. Used them on 4 different occasions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with geek squads assisting with me with any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans is really the only reason I buy anything from best buy if you keep the protection plan going you will be able to get a new whatever when your product quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great always good to have peace of mind knowing they are there for anything you need we definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment one should make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for all my purchases at Best Buy and never cease to be amazed by their responsiveness and helpfulness. Well worth the investment and has paid off time and time again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel better with more protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the protection right at purchase, but after deciding I should have it I went back in and they had no problem adding it on for me!

    I would recommend this to a friend