Customer Ratings & Reviews

Love geek squard protection. I can count in it even w an outlet buy

After spending a lot of money on new appliances I feel so much better knowing I have a 5 year warranty , and geek squad there to help if any problems arise, well worth the extra money

So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

Value and quality of service will not be know until a covered product goes bad. Hopefully the service will be as advertised.

years.....And you know you will have at least one service call that will cost more than than this 5 year warranty. Crazy not to get it.

We always buy the five year service plans for our appliances. It works out not to have to worry about cost of repairs.

Has saved a lot of money and trouble when we have had any issue!

Wonderful that I purchased this on all my Samsung Kitchen appliances. Had to use the warranty to replace all pieces in my kitchen

Agents were easy to deal with. Setup of repair was easy. We were able to order the correct parts ahead of time and no need for a second visit.

Hoping this well arrive soon since the pandemic has caused delays. Love this brand of appliance. Great reviews. Fingers crossed!

I purchased a Bosch dishwasher that included the protection plan. After installation I received an email that directed me to get the plan details. Upon clicking it, I was unable to access the plan. I then logged on to my Best Buy account online and noticed that no protection plan was shown. I called Best Buy. After spending 2.5 hours on the phone and speaking to 11 different people, I was told that my protection plan was indeed in force, but it couldn't be shown on my online account since my online account was listed under my home phone and my protection plan was listed under cell phone. But the real kicker is that the two profiles cannot be combined. So Best Buy, who claims to be a tech company, can't elctronically combine two profiles simply because of different phone numbers. They told me I should have made sure the telephone number I gave them at the time of purchase agreed with my Best Buy account. I might have done that if they would have told me that at the time of purchase. I wonder what would happen if I changed phone numbers in the future?

this is a great service. just call and make an appointment and appliance will get fixed or replaced.

This is the first time I have had tech support I actually think is worth the money. They have helped us on issues from large to small.

We purchased the 3 year plan because this is a major appliance in our kitchen and used everyday. The cost overrides the call to BB to get it fixed or replaced if their is a issue.

I love the three rows, adjustable shelves, multiple cycles, oversized silverware tray... It was the right purchase for us.

Have not had to use the warranty but I feel much at ease knowing I have a 5 year protection plan.

The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

Got an extended warranty for my LG dishwasher. With all the different features, I thought it was a good idea for this product.

Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.