Customer Ratings & Reviews

After spending a lot of money on new appliances I feel so much better knowing I have a 5 year warranty , and geek squad there to help if any problems arise, well worth the extra money

With Best Buy Total Tech Support we received a discount on the plan. Hopefully we won’t need it but good to have a long term warranty.

Geek squad did not have to repair my product but the warranty plan stands behind their policy and replaced a faulty DVD player.

It is necessary to feel confident that you are protecting your product. I defentially recommend getting extra protection.

Great service and very easy. Like knowing uf something goes wrong i am protected thru Bestbuy

Love the protection plan , always came in handy , Never a problem and don't have to worry for 5 years . Highly recommend .

Work was done fast, clean & with all the precautions for Covid19

Best warranty ever das efficient great will recommend

This is the best protection out there hands down there is no other store that can match Best buys geek squad protection thank you

Appliance protections plans are very economical. It's a worthwhile purchase as appliance have computer components.

Always easy to exchange if you encounter an issue, geek squad and Best Buy overall have the best and easy to use warranties .

Got the Geek Squad Protection for my new Dish Washer! You never know how these appliances may work out so its good to be covered

They have been great in responding to any requests. And have helped with several items including rebuilding our 55 inch Samsung

the stainless steel easy to clean just do not have enough shelves and not wide enough in the freezer but love the product

I purchased a Bosch dishwasher that included the protection plan. After installation I received an email that directed me to get the plan details. Upon clicking it, I was unable to access the plan. I then logged on to my Best Buy account online and noticed that no protection plan was shown. I called Best Buy. After spending 2.5 hours on the phone and speaking to 11 different people, I was told that my protection plan was indeed in force, but it couldn't be shown on my online account since my online account was listed under my home phone and my protection plan was listed under cell phone. But the real kicker is that the two profiles cannot be combined. So Best Buy, who claims to be a tech company, can't elctronically combine two profiles simply because of different phone numbers. They told me I should have made sure the telephone number I gave them at the time of purchase agreed with my Best Buy account. I might have done that if they would have told me that at the time of purchase. I wonder what would happen if I changed phone numbers in the future?

I like to always make sure to buy the geek squad protection just in case I have any problems with what I bought.

So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

years.....And you know you will have at least one service call that will cost more than than this 5 year warranty. Crazy not to get it.

We purchased the 3 year plan because this is a major appliance in our kitchen and used everyday. The cost overrides the call to BB to get it fixed or replaced if their is a issue.

Protection plan reasonably priced, hopefully good coverage, hope we never need it.