Customer Ratings & Reviews

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

With large items whose warranties don't last long, this extended pal gives me peace of mind.

I always buy the protection on anything I purchase that is over $1,000 from Best Buy.

Worth every Penny, wouldn’t buy anything at best buy with out geek squad warranty .

I purchased this protection program in case there were any issues with my appliances. So far I haven’t needed to contact the geek squad.

The protection for this product is great and provides a sound mind for repairs and such, should it need.

Geek squad is the best. You will not regret the purchase. Saved me alot from my walled and headache

I always purchase the warranty. They don’t make many things to last anymore more

Geek Squad protection on my purchases is a must. Love having the extra protection.

I have bought many products from Best Buy and almost always purchase the Geek Squad protection . It has paid off several times and is worth the money .

Fortunately, have not had to use it. Love the comfort of knowing it is there.

Like always great reliable professional and fast services

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!

Love the geek squad protection! As a former employee, I can say it’s worth it!

Geeks squad is always there where you need them the most.

good value to add extra protection for very expensive appliances have not had to use it yet thankfully

We are pretty happy with our samsing refrigerator.

Easy to purchase. Hopefully won’t have to use it. Decent price made better having the bonus bucks.

I think it would benefit if you use it. At the time. It sounded good but you have to renew yearly for the total tech.

Excellent…………………………………………………………………………………,…………………….