Customer Ratings & Reviews

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

For what I paid for these appliances I am happy to have the 5 Year Protection Plan

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!!

We buy this protection on all of our equipment. If something goes wrong the service is very good.

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not been needed yet!!!!!

The service installer was efficient and effective. His mannerisms were professional.

A must have when buying appliances! Please note that it starts when the manufacturer coverage is done

Purchased this warranty because I had some extra reward dollars to lower the cost of everything. Banking on this to kick in should my dishwasher fail.

The protection for this product is great and provides a sound mind for repairs and such, should it need.

would not be without geek squad. electronics fail at any time. easy to call geel squad when needed

Geek squad is the best. You will not regret the purchase. Saved me alot from my walled and headache

With large items whose warranties don't last long, this extended pal gives me peace of mind.

They were great but did not install at delivery time When it was unboxed there was a dent on the side

The geek squad protection plan is a must have. They are by far the best customer service we have ever had!

Great protection for you appliances,work for the money you pay

Review your Geek Squad service is always on point and helpful

We bought the 5 year protection plan for our new dishwasher. Hopefully we won't have to use it. It is reasonably priced for the peace of mind it provides.

good value to add extra protection for very expensive appliances have not had to use it yet thankfully

I always buy the protection on anything I purchase that is over $1,000 from Best Buy.

Worth every Penny, wouldn’t buy anything at best buy with out geek squad warranty .