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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3591 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,591 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the electrical and water supply line and explained the function of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this feature just yet, but will post another review once I do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with the manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years coverage is really only 5 years minus original warranty duration. I've been promised to never ever have to deal with the manufacturer, and when I actually tried using it they kissed me goodbye "go talk to your original warranty"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a computer, and have issues ...... take it to the Geek Squad! I buy the 5 year service plan it’s so well worth the cost !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SO HAPPY WITH THE GEEK SQUAD SERVICE. I DO NOT KNOW WHAT I WOULD DO WITHOUT THEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection because of the cheaper price, and my past history with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention for detail, they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad snd their customer service. Every time we have a problem they are they to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one stands by their products better than the geek squad! Their techs are the best! SO professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy warranty they call you back when you need assistance it’s a little pricey but good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can i rate it when ive had it for 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell when i luckily hadnt had to use itwould like to know what its like for something to fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .ust have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing any electronics device. Protection for those unexpected breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get 5 year protection due to past problems with Samsung ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty to protect my appliances in the van have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting the best buy insurance coverage for everything we've bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliance very quickly and professionally. I had no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and reliable technicians. Very knowledgeable. Best service ever..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would buy again. never had a problem with any product I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is quite excellent. Whether assistance by phone or home service, we have always been impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important thing to have. I got my equipment exchanged very quickly

    I would recommend this to a friend