Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3591 reviews
(3,591 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad installed my refrigerator quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the electrical and water supply line and explained the function of the computer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this feature just yet, but will post another review once I do.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Does NOT work with the manufacturer warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years coverage is really only 5 years minus original warranty duration. I've been promised to never ever have to deal with the manufacturer, and when I actually tried using it they kissed me goodbye "go talk to your original warranty"
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Best service!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a computer, and have issues ...... take it to the Geek Squad! I buy the 5 year service plan it’s so well worth the cost !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PEACE OF MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM SO HAPPY WITH THE GEEK SQUAD SERVICE. I DO NOT KNOW WHAT I WOULD DO WITHOUT THEM.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection because of the cheaper price, and my past history with the geek squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and attention for detail, they help.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek squad snd their customer service. Every time we have a problem they are they to help.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one stands by their products better than the geek squad! Their techs are the best! SO professional!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy warranty they call you back when you need assistance it’s a little pricey but good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
How can i rate it when ive had it for 5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to tell when i luckily hadnt had to use itwould like to know what its like for something to fail
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
.ust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have when purchasing any electronics device. Protection for those unexpected breaks.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed extra protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to get 5 year protection due to past problems with Samsung ice makers.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the warranty to protect my appliances in the van have any issues
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always getting the best buy insurance coverage for everything we've bought
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The squad was fast!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my appliance very quickly and professionally. I had no complaints at all.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Fast and reliable technicians. Very knowledgeable. Best service ever..
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product would buy again. never had a problem with any product I bought from Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent plan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program is quite excellent. Whether assistance by phone or home service, we have always been impressed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very important thing to have. I got my equipment exchanged very quickly
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
