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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,644 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get any major appliances without extended coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying the protection. I have already used it once within the first year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind to have Geek squad 3 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business no problems with geek squad claims

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had issues with our oven and the rep breezes through everything and got us a new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty for no hassle repairs when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used them yet and hope I will not need to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has become a sham these days !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Never know when it will break down and you won’t have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan is an excellent way to have piece of mind on the items you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad on all my appliances, they are excellent at scheduling and fixing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I call the Geek Squad they are friendly on the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty as a backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 yr warranty to go with a fairly simple Bosch 300 series dishwasher. Hoping not to need it, but appliances overall don't seem to have good longevity these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when I buy electronic, appliances from Best buy I usually get the extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher / Microwave install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice install team. Items installed professionally & look great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Response

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fast response; very helpful and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad! Because they come to your house and service it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure hope I don't need it. As work every insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Without!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use! You never know and Best Buy stands by its Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dunno yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. I will update review if and when I do use it.

    I would recommend this to a friend