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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,650 reviews
  • Rated 4 out of 5 stars

    Drops ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator but, the ice always gets stuck in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very knowledgeable and showed us a wide variety of TV’s. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs well does as expected nothing more to really tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for today's sensitive digital electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection for peace of mind. Good service package equivalent to AllState.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50 feeeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection works well, when I find the best location that wants to fix my items, rather then trying to always sell me a new product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grat Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performed as promised, no delays and prompt attention to request for service.!!! Extremely courteous and articulate Geek Squad Representative !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice to have such backing as I am a senior and can afford the time or money to get somthing fixed at curent prices. I know I can depend on the Geek Squad to be there for my and my appliances that are necessay to keep me comfortable as I am aging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty began immediately instead of behinning after manufacturers warranty. Really only got 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good. LG bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG stove which was a tremendous piece of garbage. LG was 100% unwilling to make any concessions or try to make any repairs. The geek squad was incredibly helpful in getting the issue resolved. Best buy took responsibility where LG would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken several computers in under this service agreement and have been very pleased with the turn around time by Best Buy and the results of their work under this service contract. They have been very helpful and very friendly when I talk with them about the issues concerned each time. I would reccomend this service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind should be everyone’s top priority. Geek Squad warranty are as good as they get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features and ways to customize the interior to fit your needs! Dual ice makes etc. absolute dream! Looks high end with the black window on one of the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting to know I've got protection for the first five years of the life of my range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? We have had no problems with this appliance and therefore, no need for repair. It is difficult to rate something that we have yet to use, and hope to never have to use it. But it makes you feel better knowing that it is there, when and if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for my New Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been through two (2) Over-the-Range Microwaves in the last eighteen (18) months. Had a purchased this type of protection, for the low cost available, I would have saved over $1000.00 in that time frame.

    I would recommend this to a friend