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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,650 reviews
  • Rated 5 out of 5 stars

    They Know What They are Doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not bet installation service with this purchase but in the past they have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am doing this review for a chance to win $400 dollars. But in all honesty it is a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chuck warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to comment on something you haven’t used. It’sa shame you have to purchase additional warranties. Additional warranties are pricey so hope it’s worth the money if we have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service for my new microwave.. and they came in a timely manner and fixed the problem correctly. The technician even check a piece on my fridge, which I did not buy from Best Buy, and ordered a piece for me. Great service for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The persons who deliver my fridge were professional and Meade an extra effort to explain the connection procedures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this and I’ve used it more than once not for repair but replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. We have always purchased geek squad protection for all electronics whether we use it or not. Doesn't make sense not to with the cost of everything going up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the service plan . Luckily the products we have purchases have only had too be serviced twice in the pass ten years. Best buy stands buy there warranty service and will try there best to correct any issue you have. Unlike buying from other retailers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance for your purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Choice = No Service Calls (yet?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps with every call and is easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Request for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly reccomend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would highly recommend purchasing this, dishwashers go bad often and if you don't want to deal with the hassle of buying a new one or anything just buy this. 5 years is a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please cancel this order.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the assurance that this service offers..whats not to love..nothing to lose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Provides Expert Level Protection to your Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good add on value for range purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

    I would recommend this to a friend