Customer Ratings & Reviews

I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

Nice to have, reliable, easy and piece of mind for purchases!

Always buy geek squad protection. They are always friendly and willing to help and make any issues right

We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.

Great product and coverage! Always there to help when we need it!

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

This is awesome I would recommend anybody and everybody to use this geek squad for repairs because as soon as I needed help they were here literally the next day

I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

I purchased the 3-year warranty for my new gas range I hope that I never have to use it but it leaves a piece of mind if anything goes wrong in the first 3 years.

Hard to comment on something you haven’t used. It’sa shame you have to purchase additional warranties. Additional warranties are pricey so hope it’s worth the money if we have to use

It’s a must for a headache free 5 years of use of your appliance.

Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

Hopefully don't have use. Only time will tell how good the warranty is.

Geek Squad protection plan is a great thing to have, hope I do not have to use it but if I do it will be there.

Considering the sale price of the dishwasher it was a no brainier to pick this up

Always take the protection plan you never know when you’ll need it.

I've never had any concerns when I've had my extended warranty.

The service plan is a must keeps my product covered for 5 years

I needed service for my new microwave.. and they came in a timely manner and fixed the problem correctly. The technician even check a piece on my fridge, which I did not buy from Best Buy, and ordered a piece for me. Great service for sure.