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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3596 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,596 reviews
  • Rated 5 out of 5 stars

    Kind and quick to check my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tech support, bit hatd to get in contact geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind option at a reasonable price! Very good purchase option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry in the Tv area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry the sales associate that help me was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 5 year warranty. It’s good insurance if you need it. Worth the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is unsurpassed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've needed to take advantage of the Geek Squad warranty. Fully satisfied each time. I just purchased $2,000.00 worth of appliances from Best Buy INSTEAD of Lowe's or Home Depot specifically for their excellent warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIGIDER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente compra 100% satisfecha color me encanta y enfría super bien

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Its better to have it and not need it then need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything from best buy without their protection plans, makes everything so easy to deal with in the event that you are past the manufacturer's warranty....and trust me, it happens on the devices you least expect it to happen lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always been good to me with good customer service and response. No complains here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a geek squad service so I know I am in good hands with my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plans pay in the short or long run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced service plan that extends far beyond manufacturer warranty. Having ice & water on the door alone is a great reason to buy the Geek Squad Plan!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How do you rate something you hope not to use?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for a pricey microwave we got. The microwave is still functioning, so I haven't used this plan. On the one hand, I suppose I hope never to use it at all, in which case it would have been totally overpriced for me. On the other hand, maybe the microwave will go on the fritz in less than 5 years (like the previous one I had did) and I'll get a new replacement before this expires. If that happens, this will be a wise investment indeed. It's just another form of insurance and like any insurance, you hate to pay for it but are glad you have it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact your microwave comes with warranty is AMAZING! This is why I love Best Buy you get your money’s worth and the guys were super nice who came to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have on all my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a help just a call away ! I have geek squad on all my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used Geek Squad yet. Installed it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great protection plan, and the representatives are very good with customer service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you could ask for and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad several times - great results each time,

    I would recommend this to a friend