Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3617 reviews
(3,617 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great product to own!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family members loved it, our friends liked it too!! It's for your future protection.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy anything tech without this type of insurance
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe then sorry for large purchases like this
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe then sorry for large purchases like this
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD IDEA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ALWAYS BUY AN EXTENDED WARRANTY WHEN I BUY A NEW APPLIANCE. HAS COME IN HANDY MANY TIMES!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Just as described! I would buy it again if I didn’t already have it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have always helped me out with all the products I have bought from them.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Covers fixes but not replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had our dishwasher for 2.5 years and bought the 5 year warranty. Wheels in the slider fell off. Then the motor seemed to go out out in. Geek Squad came out over a 6 week period and couldn't resolve it. They very courteous and apologetic. Always called me ahead of time for appointments. I never had to call them once. They gave me a code to go into the store to get a replacement dishwasher. Talked with the Pacific Sales team. They had issues ordering it in the system. Whatever that means. Said they would call us back. They never did. We went back into the store two weeks later, they still had issues said they would call us back. 4 weeks later we have called numerous numbers and nobody calls us back. At one point we thought we made progress as someone said they fixed it and it was going to be delivered 2 days later on Friday. It wasn't.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to connect with us about this. I'm sorry to hear about how the second part of this process went. This is definitely not the level of service we aim to give you. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great it’s there when you need it please get it!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had some up and down luck with electronics. Always feel good having this as a backup
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Bosch Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Almost fraudulent! Best Buy installed a Bosch Microwave on Jan 21, 2025. On April 1st, 2025, the top panel broke off. The microwave is functional. I have made at least three calls to schedule service appointments. No service is yet set up after 7 days. One agent told me to call Bosch-even though I have bought a 5 -year plan. Another agent gave me the phone number of Installs, Inc. But no service appointment.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
I always get warranty extension
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a believer on the protection plan it has helped me in many items in inumerous occasion
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
5yr protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got a chance to use this plan as the range I bought it for is being returned due to defects.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to know that if some of my electronics don’t work Im cover
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Geek Squad protection because of the great coverage and service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind, hope I don't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purches it for Peace of mind, hope I don't need it down the road. Washer is a good unit!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t get one without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a bargain and great to have the peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this insurance plan, it give me a piece of mind knowing that my item is protected.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use Geek Squad for installs and delivery and computers. Excellent work always.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made sure to grab protection just in case I needed it
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
