Customer Ratings & Reviews

The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

5 YEAR WARRANTY IS GREAT AND I AM WORRY FREE ABOUT MY NEW APPLIANCE THAT I PURCHASED AT THE BB OUTLET NEAR ORLANDO, FL

it is always a great thing to have. Years ago, I used to decline until my $3200 tv broke in 18 months. I feel in love with it after that. I don't always use it,but gives me a sense of security.

Always get the protection plan it pays for itself if an issue arises

I've used my Geek Squad service on an LG washer and dryer and it saved me more than the cost of the 5-year protection plan for one visit. Highly recommend it for any major appliance purchase.

Geek Squad service is awesome and you can count on it. When something breaks they will come out and fix it like they said they will.

Geek Squad service is awesome and you can count on it. When something breaks they will come out and fix it like they said they will.

Geek Squad service is awesome and you can count on it. When something breaks they will come out and fix it like they said they will.

Would go without this on any purchase. Saves your product should something go wrong. Cheaper than buying a new one or paying for repairs

Same as before, loved our salesman an can’t wait to get our products

Always good to have an extended warranty. Highly recommend.

Always great to have Geek Squad service protection for my electronic equipment. Knowledgeable crew and professional

Geek Squad arrived on time. Installed dishwasher and was gone within 30 minutes. Excellent professional service!

Great for the price... used this service to reschedule my installation of my stove. Friendly, helpful and professional folks!

Super glad we purchased protection on our computers. We've already been assisted several times and it has been completely smooth and easy!

I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

Haven’t used then yet. Hopefully it is worth it and will see about it.

The guy came in and got the job done fast. Took the old product away