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Customer reviews

Rating 4.5 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,638 reviews
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy bestbuy outlet appliances without the warrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection have been helpful in the past. I highly recommend this purchase for most purchases at Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying the Geek Squad insurance. It almost certainly guarantees your device will never break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never received any geek squad services so can’t give a bad review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worrh it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a must! Worth the purchase. Convenience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have in case anything happens.price is right

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has become a sham these days !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this for multiple things and repairs worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    >xcellent plan priced much lower than third party warranty companies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable but difficult to access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them for computer services with mixed rsults. Biggest issue is the availability of someone to help you in the Geek area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Reliable and informative. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very important to buy the geek squad protection with your purchase. they always take care of any issues. thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always a pleasure to work with, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have in case anything goes wrong with appliance or breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gas cooktop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gas cooktop!!! Good gas cooktop!!! Good gas cooktop!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. I would definitely recommend extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection! If anything go wrong they back it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a great experience with The Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this for all your devices and appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend to buy the extra warranty and services it pays to do so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is The Very Best, Bar None!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without Geek Squad Protection

    I would recommend this to a friend