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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3640 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,640 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price I received 5 worry free years service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but its nice to know its there ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection for everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have cause you never know what could happen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bosch Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Almost fraudulent! Best Buy installed a Bosch Microwave on Jan 21, 2025. On April 1st, 2025, the top panel broke off. The microwave is functional. I have made at least three calls to schedule service appointments. No service is yet set up after 7 days. One agent told me to call Bosch-even though I have bought a 5 -year plan. Another agent gave me the phone number of Installs, Inc. But no service appointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always liked the service the Geek Squad gives us!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is just that, haven't used it yet, when needed I'll know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry. Best buy protection plans are always worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make me take a long time live for my kitchen and protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with extended protection with major appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. My review must be at least 50 characters to qualify. You're welcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the support for my appliance and it maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem thay where able to help me fix it over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your investments I never regret this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the contractors who installed this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the contractors who installed this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service, waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money. First year they make you go through the manufacturer, second year same issue (after manufacturer fixed once), they have to schedule with the manufacturer to come back out. But they only show one appointment available so I have to wait and hope someone calls me back with a date/time I can be off work for and for what? Keep replacing the same parts until my five years is up and then I have to buy a new one anyway. Total waste, customer service reps not empathetic to their system or situation, have to repeat my self over and over. Cut you off mid sentence and if they listen the first time I wouldn't have to keep repeating it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet and I hope that I do not have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty has paid for self when things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever for another great product of Best Buy.

    I would recommend this to a friend