Customer Ratings & Reviews

Was really easy to sign up...............................

Was really easy to sign up...............................

It would be zero stars if possible. I can't write a review about the service yet because I have yet to schedule one. First I tried calling the 800 number, After way too may prompts answering questions (at least 10) I finally got to question that I couldn't answer right away, one that I really shouldn't have to since it's information they already have. At that point the system just blew me off and said to call back, then hung up. Very Rude! Whoever designed the call routing obviously doesn't care about the customer. Then I tried the chat. The first few prompts were the "bot" and not a real person and offered only specific choices, none of which applied to my situation. I just randomly made choices until I got to a person. After requesting to start a service call, the response was a link to a web page. Problem is, that page allows me to manage existing service calls but no option to start a new one. The rep on the other end had ended the chat immediately and didn't even bother to check that I could get to the page, much less request the service call. I'll try again later and maybe I'll get an actual service call I can review.

Nice peace of mind and unbeatable service for the price

Always get a warranty. So worth it anytime service is involved

This seems to be a very economical way to insure you items

nice,,, very good.. as expected. has everything good quality

They also provide repair services by using another company, so when you schedule a repair tell the customer service representative to only send geek squad personel. I've had bad experiences with the non geek squad services.

So far, usage is as expected and I haven't had problems.

Nice coverage for the appliances, 5 years with good price!

Took out protection to cover my overhead microwave oven.

Geek Squad Protection is the Best your money can buy !!!

Haven't had to use for the range and hopefully won't.

Dishwashers easily break and it’s grast to be covered.

Was really easy to sign up for it. Have not used it yet

I hope that I dint have tonusenit but it's nice to have

Very affordable. Good coverage. Professional service.

It's always good to have the Geek Squad on your side.

I have taken for all my products. It's peace of mind at very cheap price.

We haven't had need of the Geek Squad for repairs, but thy are generally good. What is bad is installation. Having a 6 hour window is disgusting. Isn't the customer's time worth something? And not all of the installers are decent.