Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3634 reviews
(3,634 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very nice. Brought dishwasher in and placed exactly where i wanted it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the the service that geek squad offers. They are professional and experienced technical support team.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing laptop, incredible for the college class.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and friendly.Explained everything really well
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Full replacement coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How many how do use this service but it covers me pass the Standard warranty. Unfortunately products these days do not last as long as they used to so to me it’s worth the value
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has kept our home computer functional. No matter what the difficulty is, they stick with me to get it resolved. Just today they helped me solve a problem we are experiencing with our TV and Roku. Who would have thought? We will renew for another year of service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installers were efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers connected my new wall oven to a junction box with no issues.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance is a smart move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year warrantee on Maytag Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extended coverage for my new Maytag Dishwasher. I hope to never need it, but if I do I have the piece of mind that it will cost me less to repair or replace in the first 3 years of ownership.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Kings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy one of the best warranties in the market. I don't always buy them, but rarely pass up on my Best Buy purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK squad has our back if needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed dishwasher and refrigerator and we purchased the extended for the small extra. This plan van be used on more than what you bought who couldnt use that kinda "coverage"...
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never Leave Best Buy Without It!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally recommend getting the 5 yr warranty on all your major appliances! I went without on one of my earlier appliance purchases and went through an ordeal to get it fixed!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will be assisted with great customer service. You will be guided with useful info that you needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not purchase anything big without Geek Squad protection plans. Simply put, well worth the money invested. Have had to use it a couple times, no questions asked - item was replaced.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A God sent!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
