Customer Ratings & Reviews

I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

Have to purchasing similarequipment somewhere else without the extended warranty I wasted my money in the past. My new motto for appliances is, " buy it don't be foolish "

Awesome there if i need it picked up a microwave for my aunt and she lives about 2 hours away so i wanted to make sure she's protected

Having that extra few years of coverage on an item in very reassuring, just the fact that you have one less thing to worry about for an extended period of time

TV WORKED OUT PERFECTLY OUTSIDE MY MOTORHOME FOR A NEAR PERFECT EXPERIANCE

The service plan is a great deal and it works when you have a problem with your washer dryer or dishwasher I recommend

Very professional and must have especially when making large purchase. The squad make it very easy and manage everything around your purchase.

Good verrrrrrrrrrrrrrrrrrrrrrrrrrrrrryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy good

I usually don't get this with any of my appliance purchases.. simply because I take great care of my things and they seem to last quite a while. But this time I couldn't pass up 3 year protection plan for only $29 was a steal. Why not! Haha

I absolutely purchased the 5 year standard geek squad protection for the new microwave

happy to know that we have peace of mind on this appliance- just 1 breakdown or potential problem is covered. All new appliances are prone to operator error and various issues ( although I do not expect any)

My Kitchen Aid double oven was close to $3K. It already died within 2 weeks of installation and had to be replaced. Great comfort in knowing I have protection for 5 years

Very clean ,Quality install installers were very professional. Great Job

Dishwasher wasn't working well and they sent a repair person that came quickly and was very professional and gave us good maintenance tips.

I haven't got to use the extended warranty yet but hopefully everything goes well

Used it the other day to query about cutting the cord with Comcast and using only my appleTV that I bought earlier this year at BestBuy. Great advice. I'm all set.

I like the geek squad warranty. Less hassle than dealing with the manufacturer

It was great i was happy i coulg complaimt thank yoi

Very comforting to know if the oven breaks down, the Geek Squad will repair it.