Customer Ratings & Reviews

I purchase the protection plan on every product. I’ve used it recently and was completely satisfied. Even during the pandemic, they had outstanding service.

Haven't needed to use yet but with a big purchase good to have. Manufacturers warranty usually a year so good to have on hand

Service is great! Geek squad solved my problem and I was satisfied.

Can never go wrong with the Geek Squad. They are very knowledgeable.

The price for the protection plan was very competitive, and I have heard nothing but good about Geek Squad service. We used to shop at Sears, but their service, which was once top notch, is now terrible.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I bought but so far I haven’t had to used it. I bought it for all the appliances

The savings I receive be with this product pays for itself. I get warranty discounts and discount on home installation of major appliances.

Geek squad protection plan is a great price. Haven’t t needed to use it yet tho

It came in handy after 3 years, and I did not pay a penny to get my refrigerator fixed

I just recently upgraded all my kitchen appliances and I added the extended warranty. definitely a must have at a great price.

having an extended warranty is a piece of mind, hope that there is no issue with this unit

The associate was helpful and courteous. Best Buy was the only business that could get my cooktop. Beat Lowes and Home Depot

As we have just recently acquired this dishwasher and have not had to use this protection, but we needed some help and it was readily available.

This is must for anyone purchasing a high dollar piece of equipment as it protects the purchaser from defective products within the time frame

I hate buying warranties, but have had really good success with Best Buy warranties. When you need them it’s really nice to have them.

The warranty is a good investment in case my stuff breaks down

I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

I submitted a request because I’ve been having trouble with the stove I bought. Haven’t heard a follow up or anything. I haven’t submitted a video because it works when I start recording but still having issues.