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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,635 reviews
  • Rated 5 out of 5 stars

    Great Experiences with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection for Major Appliances. The cost is usually very reasonable.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the geek squad insurance and haven’t used them yet. Guess what?! Don’t need them at least for now. Hope will not in 5 years guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always a great thing to have. Years ago, I used to decline until my $3200 tv broke in 18 months. I feel in love with it after that. I don't always use it,but gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item to have but until I need it I can’t tell u how good it really is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always a good value for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for Geek Squad 5 year service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used my Geek Squad service on an LG washer and dryer and it saved me more than the cost of the 5-year protection plan for one visit. Highly recommend it for any major appliance purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty programs have used them in the past succesfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans especially for my appliances. I always get these and when I need them they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for that peace and mind. You never know when something may fail

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased protection plans on all our appliances through Best Buy and the guys and girls in service have always been great. The peace of mind is worth the money we spent. Would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because your salesperson recommended it and has been a life saver! Well worth the money. Used them on 4 different occasions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan from Best Buy. If anything happens to your product, they stand behind it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dishwasher and took the old one. They even ran it thru a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I mean always get protection when you can, unless you can be a submariner, then be a submariner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staffs are friendly and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel better with more protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the protection right at purchase, but after deciding I should have it I went back in and they had no problem adding it on for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and helped me with the install of my filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time very friendly customer service………….

    I would recommend this to a friend