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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3594 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,594 reviews
  • Rated 5 out of 5 stars

    The protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, I mean Always get protection when you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for all appliance purchases. I've used these services multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service dept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is worth it for piece of mind and guarantee that your product will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty for major appliances is always worth the money. Best Buy offers a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice protection plan. Specially for appliances that one uses everyday. Five year worry-free protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a fridge that was a lemon, Geek squad has been nursing it along for the last 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is built with wonderful people. They new there stuff hope they keep up the work. And keep them up dated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great support from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get great support from the Geek Squad, and always get it with big ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stood by their service from an external group. When no repair couldn’t be completed, Best Buy stepped in to make sure I was completely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wellworth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the extra investment when you're purchasing a $3000 piece of equipment that is so vital to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done well. convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the extra investment when you're purchasing a $3000 piece of equipment that is so vital to your home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 3-Year Standard Geek Squad Protection plan was added to my purchase of a major appliance. The manufacturer of my appliance provides a 2-year Warranty of parts and labor plus a 3-year parts only Warranty. I decided I would rather have the manufacturer's certified technicians who are trained to work on the brand I have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a great service to have just in case something goes wrong with your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind alone is worth it no more using my device to half its potential because I'm worried it might wear down over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on all my products. I’ve used their services and have been very satisfied every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to have some kind of an extended warranty to give me peace of mind about my purchases.

    I would recommend this to a friend