Customer Ratings & Reviews

I love the the service that geek squad offers. They are professional and experienced technical support team.

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

They got my fridge to fit in through a doorway by less than a quarter of an inch without a single scratch or dent. I was impressed.

Geek Squad knows their stuff! They were able to fix my television and were very nice. I always buy the extra protection plan as I know the Geek Squad will be there if I need them.

From what I read Geek squad offer great service and knowledgeable about the new tech.

Always good to have in case of issues in the future. Better to be safe than sorry.

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.

Knowledgeable employees who go above and beyond to service, deliver and install with care. Wish Best Buy would have kept the 5 year warranty at the same rate we purchased some years ago.

Very nice young man came to talk about Alexa / Echo. Also we were discussing whether I could use a sound system that past owners had left. If I had more questions, he said to call him.

I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

The prices to purchase weren't bad! Pretty cheap!!

Geek squad protection is very reliable and provides the ultimate peace of mind for any electronic investment. I would highly recommend insuring any purchase that are periodically used.

Glad I bought the 5 year protection. The over the range microwave cracked and Best Buy is replacing it for free. The microwave still works but a big piece of the microwave cracked and came off.

Our apartment came with a GE refrigerator. Having the LG model is the equivalent of taking off a tight shoe and learning how a good appliance functions - head over heels of the GE.

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

Geeks are AWESOME at the job they do. So far, the Geeks who have helped me are : Covid - 19 safe and appropriate, friendly, proficient, knowledgeable, easy to understand and very efficient.

I haven’t had to use it yet but love the affordability.

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products