Customer Ratings & Reviews

Since the Geek Squad provides great service, we always add the extra protection on

I have been buying all my appliances at Best Buy for a long time. I always buy the extended warranty. I need the peace of mind that any repairs will be free of charge and have had some even replaced if they could not be fixed..

I watch tv, view family pictures and review my recipies

Seemed like a good deal for the money. Haven't had to use it yet but glad it's there just in case. Have used them for my computer and was very helpful

Easy to use protection, worth every penny having peace of mind.

It is foolish not to get a service protection plan. things just plain were out and stop working the way they should. Best Buy is at the top of the list.m Best Buy will make it right you may even get un up grade, I have!!!

Love this refrigerator wish it had some futures for you to listen to music more than just being a tap refrigerator.

I hope to never use it. It all sounds great and easy to use.

This product does what it's designed for. If we ever have an issue they are there for you

The refrigerator was bought as a house warming gift for my son and his family, they have loved it, and there has been no complaints about it at all

This is a awesome refrigerator. I love it. Keep up the good work.

Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

Best to buy it than to be sorry. I did not use it so far. The product works well

The dishwasher was non-functional as delivered. I called the Geek Squad for assistance and they pointed me to the Bosch web site. Although I know the Best Buy warranty kicks in when the manufactures warranty expires, I guess I was hoping for assistance to find a warranty services and get a warranty service call scheduled.

I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.

The agent mounted my tv smf connected all my devices

Reasonably priced service plan that extends far beyond manufacturer warranty. Having ice & water on the door alone is a great reason to buy the Geek Squad Plan!

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

I’ll never buy any large electronics from Best Buy without the plan. On the rare occasions I’ve had to exercise the plan, I’ve had nothing but a great experience.

Smooth and easy, professional and timely. Couldntbof done it by myself.