Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3675 reviews
(3,675 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Covers fixes but not replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had our dishwasher for 2.5 years and bought the 5 year warranty. Wheels in the slider fell off. Then the motor seemed to go out out in. Geek Squad came out over a 6 week period and couldn't resolve it. They very courteous and apologetic. Always called me ahead of time for appointments. I never had to call them once. They gave me a code to go into the store to get a replacement dishwasher. Talked with the Pacific Sales team. They had issues ordering it in the system. Whatever that means. Said they would call us back. They never did. We went back into the store two weeks later, they still had issues said they would call us back. 4 weeks later we have called numerous numbers and nobody calls us back. At one point we thought we made progress as someone said they fixed it and it was going to be delivered 2 days later on Friday. It wasn't.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to connect with us about this. I'm sorry to hear about how the second part of this process went. This is definitely not the level of service we aim to give you. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to know that if some of my electronics don’t work Im cover
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
i like to be prepared
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i will reco.end to be cover in case something happen
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
When spending $2K on a fridge this is a must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When spending $2K on a fridge this is a must have.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had on other products too , On time service and staff always help and advice best ...
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Geek Squad protection because of the great coverage and service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Why not.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You may never use it......But you will be glad you have it if you ever need it.....
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geeksquad definitely recommend when it’s offered
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and service and you can cancel it any time and get a pro rated refund:)
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Heard it’s a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet but I put geek squad on all my recent appliance purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet but I put geek squad on all my recent appliance purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I was able to replace my gas range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced gas range although after 3 visits from the technician to fix the unit.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have!!!!!!!!! 5 years worry-freeeee!!!!!!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the geek squad protection for both my appliances and feel a big sense of relief.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Required service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very good service. It is recommended for everyone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always Peace of mind having extra warrenty coverage.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would get warranty it saved us because if we did not it would have cost us
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad they are always there when you need them for anything
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protect your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On those big purchases it just makes sense to protect the investment. We’ve had to use it on other appliances and the geek squad support is always great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed and delievered well. took out old one too.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
