Customer Ratings & Reviews

I already have Geek Squad so not sure why we needed to purchase this extra for our appliance

I purchased a mini iPad 4 and a 4K tv with the Geek Squad protection. One week later, I brought them an old laptop that needed to be cleaned up and upgraded. It was free because of the Geek Squad protection plan I purchased. The guys there were vert friendly and had my laptop ready like new the next day.

Nice protection for peace of mind. Good service package equivalent to AllState.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Purchased Geek Squad protection on dishwasher - I normally only purchase for water related appliances. thankfully have not had to use it so far; However, I've generally had very positive experiences with them when I've had to use it with other kitchen/laundry appliances.

Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.

Good Price, Looks Great, I love having baked goods in Half the Time, Exellent air fryer/ convection oven, I love having 5 burners

Range and microwave were both installed quickly and professionally.

Comforting to know I've got protection for the first five years of the life of my range.

Even if you never use it I think it is well worth the peace of mind to have it. With appliances having so many electronics that they are expensive to fix and this takes the worry away

Helped with a problem with the installation which I wish I hadn't had a problem with. Arranged for GE to come to correct a problem which appeared to be a problem with the installation not the product. Customer service was good and friendly by Geek Squad person on the phone.

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

I was hesitant to get an extended warranty because of problems that I had with the warranty company that Best Buy previously used, but after the Geek Squad showed up for installation in 2 days and did a great job I called the store and added the warranty because the Geek Squad does the warranty work.

Hope we never need to use the Geek Squad for repairs but have peace of mind having it for expensive appliances. Installation was completed in a workmanlike manner. Installers wore masks and made quick work of installing new gas range and over the range microwave.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

I get Geek Squad with all major purchases. They take your call and quickly dispatch a repair technician to fix the problem. It is convenient that they come to the house and worth it when it was purchased over a couple years! This is worth every penny!