Customer Ratings & Reviews

Geeksquad has always done a great job of answering questions!

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

Very easy to use to read and to understand the guidelines.

I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

Always easy to get someone out and have had a dishwasher replaced after 4 years.

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

[Employee of bestbuy] worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

Haven’t had to use it, but for the price it is most definitely worth it

I am hoping that I don't have to use it but having this type of coverage is a peace of mind

Great deal clean installation very professional. Highly recommend

Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

Obviously haven’t had to use but trust that this extended warranty will cover problems if needed!

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

Always recommend getting the plans for piece of mind and great service

It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.