Customer Ratings & Reviews

I needed service for my new microwave.. and they came in a timely manner and fixed the problem correctly. The technician even check a piece on my fridge, which I did not buy from Best Buy, and ordered a piece for me. Great service for sure.

We have had this Geek protection for about a year and a half and used it just once so far.They sent someone out to check it out in a reasonable time and was a quick fix.

I love the the service that geek squad offers. They are professional and experienced technical support team.

Geek Squad, protection service is a most have, do not take the risk of not being covered. Bestbuy, product protection plan is top of the line. They honor they coverage alone with professional service.

Must have. Learnt it the hard way. Any major purchase requires Geek Squad Protection just in case. Things happen.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

It is good to know the geek squad has your back. Thanks

Always make sure to have something to-go-to when in need

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

Best protection agreement for the money compare with others.

Very helpful. I highly recommended for specially for Samsung appliance user.

The Geek warrantee is terrific. It saved me from paying for a new oven when my oven's computer panel burnt out. They tried to fix it 3 times and when that failed, they gave me a new oven!

I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.

I have not need to use them yet. I hear they have a good to great reputation.

You will be assisted with great customer service. You will be guided with useful info that you needed.

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

From what I read Geek squad offer great service and knowledgeable about the new tech.

Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc