Customer Ratings & Reviews

As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.

Geek Squad service is a must to buy with any major appliance and boy if something breaks it pays for itself.

Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

Geek squad is great. We have always purchased geek squad protection for all electronics whether we use it or not. Doesn't make sense not to with the cost of everything going up.

Hard to comment on something you haven’t used. It’sa shame you have to purchase additional warranties. Additional warranties are pricey so hope it’s worth the money if we have to use

i would highly recommend purchasing this, dishwashers go bad often and if you don't want to deal with the hassle of buying a new one or anything just buy this. 5 years is a long time

Always good to have in case of issues in the future. Better to be safe than sorry.

We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.

I choose geek squad coverage because they have their own team of technicians. I had a small issue with the refrigerator I purchased at Best Buy and called geek squad. The issue was handled quickly and correctly. Much better than relying on LG.

I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

Definitely recommend you get the extended service on any appliances. They are great to work with.

I received a confirmation email with all of my details shortly after delivery, seems to include what I had expected. Not yet needed, unable to comment on the actual process at this time.

Excellent for buying it. Good and fast service. A little overpriced

I really love is aappliance after installing it. It looks sleek and runs quietly and matches the rest of my Samsung appliances

The agents were very nice. Brought dishwasher in and placed exactly where i wanted it.

Protection plans are worthwhile; especially appliances that have computer components. Was seen as valuable when selling our home and transfer the plan to the new owners.

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

In just one phone call, they fixed my concern without any hassles. When they found out that my tv is beyond repair, they replaced it with a better one in a matter or 2 days. I would always and will patronize the geek squad services.

installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.