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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,673 reviews
  • Rated 5 out of 5 stars

    nice customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection always in time, good quality and nice customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of mind knowing that your covered for the next five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for everything. Especially those big purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, have not had to use yet. Hopefully communication and customer service is good when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have as a back up. Hassle free and the wait isn't long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a relief to know that the Geek Squad team are very knowledgeable and can fix or renew any problems that arise with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service and ease of submitting work orders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans especially for my appliances. I always get these and when I need them they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great always good to have peace of mind knowing they are there for anything you need we definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted a protection plan but ultimately decided to get it. With an item like a dishwasher you kind of don't want to take chances. I hope I never have to use it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this before on another purchase. So glad I spent the extra money. I would have cried if I had to make the purchase all over again for a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet, but grateful for it! Glad for Best Buy Coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy Total Tech Support we received a discount on the plan. Hopefully we won’t need it but good to have a long term warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Plans are a great value when purchasing expensive kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free sleep with the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this with the first unit I received. Replacing it was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I don’t have anything to complain about the protection I have never had a problem with getting in contact with someone or getting the issue resolved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO ME PURCHASING PROTECTION PLAN FOR CERTAIN ITEMS IT'S PIECE OF MIND SO I WENT FOR THE LONGER TIME THEY OFFERED ANYTHING I KNOW THEY BE THERE TO TAKE CARE ANY ISSUE REGARDLESS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionals & super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done fast, clean & with all the precautions for Covid19

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. It is a Great product and has been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. It is a Great product and has been so helpful.

    I would recommend this to a friend