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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,673 reviews
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for peace of mind. A must have for me! I’ve have had to use in the past and was happy I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call the geek squad to check out my product, the guy came out and fixed it quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some guarantee for microwave, havent use it yet recently bought the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year protection for my Whirlpool gas range. For $184.00, no worries for 5 years. Geek Squad will take care of any problems. And they are great at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price for day one coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great from day one! Get protected and stay covered with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty programs have used them in the past succesfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan from Best Buy. If anything happens to your product, they stand behind it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3-year Protection plan gave me protection at a reduced' rate. Something you more than likely will not find elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not have to repair my product but the warranty plan stands behind their policy and replaced a faulty DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to get work done than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were easy to deal with. Setup of repair was easy. We were able to order the correct parts ahead of time and no need for a second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection on my appliance was a must and the price was very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick response, professionalism in their work and above all give excellent explanation of all the details of management and use of your appliances. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service. just call and make an appointment and appliance will get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    You know you're going to keep your fridge for 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    years.....And you know you will have at least one service call that will cost more than than this 5 year warranty. Crazy not to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had microwave installed. Service tech was really nice. Haven’t used a lot yet, but so far so good and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service received, delivered on time, tech dis great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the coverage and Best Buy associates were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator easy access and big storage for products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality of service will not be know until a covered product goes bad. Hopefully the service will be as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection out there hands down there is no other store that can match Best buys geek squad protection thank you

    I would recommend this to a friend